WebSite Maintenance-2

#WebsiteMaintenance #Pelicanspider.com
The Performance of a Website is a Major Factor that can
Help or Hinder a Website

You only have one chance to make a good first impression.  

Today the Time that most people will wait on a Website Loading is:

3 SECONDS

Stopwatch #Website speed

Any longer they will leave and go elsewhere.

If your Website Loads Faster than your Competitor’s
then the more work will come your way.

Website Maintenance Plans

Pelican Spider offers a range of website maintenance services
and ongoing technical support to ensure your websites are always secure.

We ensure all updates to the CMS and Plugins are undertaken and correctly installed.

The Core Features, Themes and Plugins are a constant work in progress and need to be updated promptly
for website security and functionality and perform regular site backups.

Padlock Pelicanspider.com

Updating your website usually goes without any problem’s well
99% of the time, but what about the remaining 1%?

You do not want to be that 1%

If PelicanSpider builds your Website for you, we will carry out
the following Free for the 1st Year.

Website Health Check
Update WordPress
Update Plugins
Update Theme
Update Security
Update Translations
Backup of your Website Monthly – stored in the Cloud

Understanding that each business has different requirements,
I can happily arrange a package to meet your needs.

The Services offered below are not set in stone

They can be added to or mixed and matched to suite your needs.

You will also receive a Monthly Report showing the Statistics for your Website’s Health, Websites loading Speed, updates etc.

Please feel free to contact Pelican Spider it’s the little
things that can make:

The Big Difference.

There are 4 Website Maintenance Packages to choose from.

If there is anything not on the list’s Please just Let Me Know.

SMALL MAINTENANCE
PACKAGE

£145 Per Year

1 Hour Eye’s on Physical Check of Backend of Website for any Visual issues per Month

Can be modified to suit your needs.

Website Health Check
Update WordPress
Update Plugins
Update Theme
Update Security
Update Translations

Monthly performance report

Backup of your Website Weekly – stored in the Cloud
Weekly scanning

Email Password Resets

Email Support

Maximum 24 Hour Response Time
Any Small Changes you wish to be carried out on the Website.

I’m sure we will work something out if you have any other needs nothing is set in stone.

MEDIUM MAINTENACE PACKAGE

£290 Per Year

SAME AS SMALL
MAINTENANCE PACKAGE
Plus+

2 Hour’s Eye’s on Physical Check of Backend of Website for any Visual issues per Month

Can be modified to suit your needs.

Existing Content updated*

Existing Image Optimisation

Website Uptime monitoring 24/7

Website Health Check
Update WordPress
Update Plugins
Update Theme
Update Security
Update Translations

Monthly performance report

Backup of your Website Weekly: Stored in the Cloud
Weekly scanning

Email Accounts Modified
(2 Per Month)

Email Password Resets

Email Support Maximum
24 Hour Response Time

*Within Reason*

LARGE MAINTENANCE PACKAGE

£675 PER YEAR

SAME AS MEDIUM MAINTENACE PACKAGE
Plu
s+

3 Hour’s Eye’s on Physical Check of Backend of Website for any Visual issues per Month

Can be modified to suit your needs.

New Pages Added*

Plugins Added/Removed/Modified

Content Added/Changed*

Images Added/Removed/Changed

Enhanced Security

Uptime Monitoring 24/7

Speed Testing Weekly

Performance Check’s

Security Monitoring

Site’s PHP version Updated If Required (High security risk if NOT done)

Monthly Reports on Performance

Content updates* (Keeps website Fresh Google likes this and so it helps with SEO)

Image Optimisation (Helps Load WebPages Faster)

Website Health Check
Update Plugins
Update Theme
Update Security
Update Translations

Backup of your Website Daily – stored in the Cloud
Daily scanning

Email Accounts Modified/Changed

Email Password Resets

Email & Telephone Support
(Office Hours (If Outside Office Hours & It’s Deemed an Emergency We Can Work Something Out, So Please Call)

*Within Reason*

ECOMMERCE MAINTENANCE PACKAGE

£*** Per Year

As eCommerce site’s are varied in their content the cost of the Maintenance Package will depend on: 

Type and Size of the Ecommerce Site, It’s Features and Services

Please Ask

FAQ - Frequently Asked Questions

WHAT IS WEBSITE MAINTENANCE?

Website maintenance refers to the process of reviewing whether the website is healthy and working well. It involves security updates, Plugin Updates, Themes Update’s, Website Backups to name a few.

You want to be encouraging traffic growth, and making sure Google is happy with your site.

It is also an essential ingredient for engaging and retaining your customers.

If your Website is Not Secure, is not Loading Fast or the Content look’s strange, you will lose Customers.

WHY DO I NEED MAINTENANCE CARRIED OUT ON MY WEBSITE?

All of the part’s that make up your Website, Plugins, Theme’s, PHP, WordPress Core, etc are always being updated to provide New Feature’s and Most Importantly Security Features are constantly being Updated.

If your Website is Not Maintained you would miss out on New Features and your Website Could/Would Be Compromised If Security Updates Are Not Applied.

WHAT IS UPTIME MONITORING 24/7

It is when state-of-the-art software sends requests to your website from a diverse selection of locations around the globe.
By testing your website every 5 – 15 minutes 24×7. I can be alerted almost instantly of any downtime and start to look into Why & Fix it, sometimes before you know that there was anything wrong.

WHY DO YOU CARRY OUT HEALTH CHECKS?

When carrying out Health Check’s (Audit’s) it shows any problem’s that the Website may have.

These problems  may be minuscule at the time, however they can mount up and then lead to a bigger problem, better to sort it at the start and a Health Check will show up any errors.

CAN UPDATES NOT BE AUTOMATED?

Yes – However – Sometime’s when Plugins are updated they can Conflict with other Plugins or Software or Coding on the Website (it does happen ) however if the Updates are done in a correct manner and the correct sequence, any problems will be detected and avoided, it’s the Human Touch.

HOW DO YOU KNOW MY WEBSITE IS LOADING FAST?

We will run Performance Test’s on your website measuring how quickly a browser can assemble a webpage.
The software is used to build pages and runs tests on the pages as they’re built.
The results then show us how well the site is loading and were we need look at to improve the Website.

You will receive a Report on the Health of your Website on a Monthly Basis.

 

CAN I UPGRADE MY PACKAGE?

Yes – You can upgrade to your desired package at any time. 

The SMALL MAINTENACE PACKAGE is Ideally suited for a Small Static Website, these are Website’s that are built, then require a few hours a month, updating Plugins, Themes and Security, Health Check and a Backup of your Website. 

However like everything once, we talk and work out your need’s nothing is set in stone, I’m sure we will work something out. 

If PelicanSpider has built the Website for you, we will provide the Following Free of Charge for the 1st Year:

Website Health Check
Update WordPress
Update Plugins
Update Theme
Update Security
Update Translations

Backup of your Website Weekly

 
CAN I DO THE MAINTENACE MYSELF?

You certainly can – However if you change something or do something incorrectly, it may effect your website, it may no longer show up in search results or worse not load at all,  a website update’s can be daunting.

There have been times, not often, but the update is faulty or it clashes with some script and your website is effected, would you know what’s the best method to restore your website and finding what what the problem is?

This is Not A Scare Tactic -You might not know it’s Faulty untill Google, Bing or any other search bots’ don’t like it, they and flag it up as an error, not crawl your site therefore effect you Search Ranking’s and your SEO (Search Engine Optimisation).

That is why we offer to carry out the Maintenance for you, freeing you up to concentrate on your business.

However if you wish to maintain the Website yourself, we can provide Tutorials once the Website is completed, we will walk you through it and be available if you need any help (At a Cost which we can speak about).  

If PelicanSpider has built the Website for you, we will provide the Following Free of Charge for the 1st Year:

Website Health Check
Update WordPress
Update Plugins
Update Theme
Update Security
Update Translations

Backup of your Website Weekly